SMS Terms & Conditions

1. Program Description

Marlin Plumbing Heating & Air operates a text messaging program called Marlin Plumbing Alerts. If you opt in, we may send you:

• Appointment confirmations, reminders, and scheduling changes
• Dispatch notices when a technician is on the way
• Estimate, quote, and invoice follow-ups
• Service and maintenance reminders
• Occasional promotions, seasonal offers, and membership updates

2. How to Opt In

You can join the program by checking the SMS consent box on a form on this website (for example, our contact form or a free estimate request form) and submitting the form with your mobile number.

You may also opt in verbally or in writing when you speak with our team, book a service call, or sign a service agreement. Consent is never a condition of purchasing any product or service from us.

3. Message Frequency

Message frequency varies based on your interactions with us. You will typically receive messages related to an appointment or request you have made, plus no more than a few promotional messages per month.

4. Message & Data Rates

Message and data rates may apply. Standard message and data rates from your mobile carrier apply to every message sent to or received from us. Marlin Plumbing Heating & Air does not charge for this program, but your carrier may. Check your mobile plan for details.

5. How to Opt Out — Reply STOP

You can cancel at any time by replying STOP to any message we send you. After you reply STOP, we will send one final message confirming you have been unsubscribed, and you will receive no further messages from this program.

If you want to rejoin later, opt in again using any of the methods described in Section 2, or call us at (435) 287-4445.

6. How to Get Help — Reply HELP

Reply HELP to any message for assistance, or contact us directly at (435) 287-4445 or info@marlinplumbingservice.com.

7. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless service provider and is not guaranteed by Marlin Plumbing Heating & Air.

8. Supported Carriers

This program is available on major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.

9. Eligibility

You must be at least 18 years old and the account holder of, or have permission from the account holder for, the mobile number you provide. By opting in, you confirm that the mobile number you submitted belongs to you.

10. Privacy

Mobile opt-in information and consent are never shared with, sold, rented, or transferred to any third parties or affiliates for their own marketing or promotional purposes. We use the mobile number you provide solely to send the messages described in this program.

For full details on how we collect, use, and protect your information, see our Privacy Policy. These SMS terms supplement our Terms & Conditions.

11. Changes to These Terms

We may update these SMS terms from time to time. The “Last updated” date at the top of this page reflects when changes were last made. Continued participation in the program after changes constitutes acceptance of the updated terms.